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Updated: July 2026

Privacy Policy

4word.io serves as the early-signup page and the gateway to a closed beta (pilot) of the service. This page explains what we collect - on the site and in the beta service - how we use it, and what your rights are.

What we collect

When you join the waitlist, we store: full name, email address, mobile number (for contact), age, mobile device type (iPhone or Android), mobile carrier, audience selection (self, family, professional, curiosity), free-text hopes, signup locale, a hashed IP fingerprint (never the IP itself), user agent, and referrer. All signup fields are required.

The website itself does not collect phone-call audio, message content, or location data. Beyond the waitlist, the site stores messages sent via the contact form (name, email, and message, with a hashed IP fingerprint), and consent records of beta participants: name, email, phone, a timestamp, the full IP address, browser type, an on-page action trail, and a cryptographic fingerprint (SHA-256) of the consent text - as required to document informed consent.

How we use it

The data serves two purposes only: to confirm you're joining once, and to send you a single email when the product is ready. It is not used for advertising, third-party transfer, or retargeting.

The beta service: calls, transcripts, and recordings

During the beta, 4word answers the incoming calls of participants who signed the consent document: calls are transcribed, summarized, and recorded to improve the service. Authorized team members may view transcripts for support and quality control. The bot identifies itself as AI at the start of every call, per the Privacy Protection Authority guidelines.

Retention: full transcripts and call logs are kept for about 30 days; call summaries and call records (numbers, times, durations) are kept while the account is active; recordings are deleted per our data-retention policy. Updates and alerts are delivered to the participant's app. You can request deletion at any time via the contact form.

Where it's stored

Data lives in encrypted-at-rest databases with established cloud providers. Some processing and storage happens outside Israel, with providers contractually bound to protect the data to a standard equivalent to Israeli-law requirements. Access is limited to the team members who need it for operations.

Who we share with

Personal data is never sold, rented, or shared with advertisers. Service providers that help us operate receive only the minimum access their role requires: telephony and verification, voice processing, transcription, and AI, email delivery, app push notifications, and storage and hosting.

Cookies and browser storage

This site uses no tracking, advertising, analytics, or third-party cookies, and does not track you across sites. Your language is chosen from the page address, not from a cookie. The only thing saved in your browser is data essential to running the site: the accessibility preferences you choose (text size, contrast, link highlighting, spacing, and so on) and a small note that remembers you dismissed this notice. This data stays on your device only, is never sent to us, and is never shared with anyone.

Because this is essential data only, no prior consent is needed - we simply let you know. You can remove it at any time: turn the settings off in the accessibility tool (or reset them) and clear this site's data in your browser. As with any website, your browser may also temporarily cache static files (images, fonts, and code) so pages load faster; these contain no personal information.

How to delete

Contact us through the contact form and tell us the address you registered with. We delete the record within 7 business days and confirm the deletion in reply.

Go to the contact form

Compliance

This site follows the Israeli Privacy Protection Authority's AI Guidelines (February 2025), as well as GDPR with respect to European users.

Contact

Questions, objections, or rights requests - reach us through the contact form.

Go to the contact form